Operating Notes by Sumas Keller

The Hidden Failure Modes of Employer of Record Arrangements Most Companies Never Test Until They Need To
4/08/2026
what an "open app platform" actually means for extensibility, and why it matters more than a fixed feature list
30/07/2026
Balancing Centralized Purchasing Power Against Local Procurement Autonomy
29/07/2026
Managing Supplier Concentration Risk in Critical Operations
28/07/2026
The Pitfalls of Over-Indexing on Employee Engagement Surveys
24/07/2026
The Real Cost of Decision Paralysis in Fast-Moving Markets
23/07/2026
How Internal Communication Breaks Down During M&A Integration
22/07/2026
The Real Cost of Poor Operational Documentation During Leadership Transitions
21/07/2026
Data Sovereignty and AI Adoption: What GDPR and NIS2 Actually Require
20/07/2026
Contract Terms Worth Negotiating Beyond Price
17/07/2026

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