Questions to Ask Before Hiring a Waterproofing Company
Before signing any contract, conduct a thorough interview with your prospective waterproofing company. Start by asking about their assessment process – will they conduct a detailed site inspection before quoting? A professional waterproofing company should never provide estimates without seeing the problem firsthand. Inquire about the specific products they'll use, why they're recommending particular solutions, and whether alternatives exist at different price points.
Critical questions for any waterproofing company include warranty details, project timelines, and what happens if problems arise post-completion. Ask whether they handle all preparation work, including repairs to damaged substrates, or if you'll need to hire additional contractors. Clarify payment terms – a reputable waterproofing company typically requires a deposit with balance due upon completion, not full payment upfront. Understanding their cleanup and site restoration procedures is also important, especially for occupied properties.