Healthcare Chatbots Market Report 2024 | Industry Size, Trends, Companies and Opportunities By 2032

IMARC Group, a leading market research company, has recently releases report titled “Healthcare Chatbots Market Report by Component (Software, Services), Deployment Mode (Cloud-based, On-premises), Application (Symptoms Check, Medical and Drug Information Assistance, Appointment Scheduling and Monitoring, and Others), End User (Patients, Healthcare Providers, Insurance Companies, and Others), and Region 2024-2032.” The study provides a detailed analysis of the industry, including the global healthcare chatbots market trends, share, size, and growth forecasts. The report also includes competitor and regional analysis and highlights the latest advancements in the market.

Report Highlights

How big is the healthcare chatbots market?

The global healthcare chatbots market size reached US$ 300.6 Million in 2023. Looking forward, IMARC Group expects the market to reach US$ 1,315.0 Million by 2032, exhibiting a growth rate (CAGR) of 17.29% during 2024-2032.

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What are Healthcare Chatbots?

Healthcare chatbots are software programs that incorporate machine learning (ML) algorithms and natural language processing (NLP). They enable medical staff to interact and converse with patients, delivering immediate assistance. These chatbots play a role in decreasing hospital visits, consultation durations, unnecessary medical interventions, and hospital admissions by offering round-the-clock remote medical support. Currently, many chatbots utilize sophisticated self-learning algorithms to engage in detailed, lifelike conversations.

What are the growth prospects and trends in the healthcare chatbots industry?

The expansion of software adoption among medical professionals worldwide to monitor patients with mild symptoms and deliver timely hospital care due to the COVID-19 pandemic and the virus's high contagiousness is predominantly fueling the healthcare chatbots market. Additionally, the increasing utilization of these chatbots to convey essential information about COVID-19 in multiple languages and expedite the screening process is positively impacting the global market.

Furthermore, the growing prevalence of chronic illnesses, coupled with the rising demand for remote patient monitoring (RPM), is serving as another significant driver of growth. Moreover, the escalating use of the software by private clinics to assess and register patients, resulting in substantial cost savings and enhanced patient care outcomes, is also contributing to market expansion. In addition, the growing adoption of these chatbots to alleviate the strain on hospital resources for treating existing critical patients is further stimulating the global market. Furthermore, the increasing focus of various healthcare firms on developing digital healthcare assistance solutions is expected to propel the healthcare chatbots market in the forthcoming years.

Who are the key players operating in the industry?

The report covers the major market players including:

  • Ada Health GmbH
  • Babylon Inc.
  • Buoy Health Inc.
  • Creative Virtual Ltd.
  • com Inc.
  • HealthTap Inc.
  • Infermedica
  • Microsoft Corporation
  • PACT Care BV
  • Sensely Inc.
  • Woebot Health
  • MD Ltd.

What is included in market segmentation?

The report has segmented the market into the following categories:

Breakup by Component:

  • Software
  • Services

Breakup by Deployment Mode:

  • Cloud-based
  • On-premises

Breakup by Application:

  • Symptoms Check
  • Medical and Drug Information Assistance
  • Appointment Scheduling and Monitoring
  • Others

Breakup by End User:

  • Patients
  • Healthcare Providers
  • Insurance Companies
  • Others

Breakup by Region:

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa

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About Us:

IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.

Our offerings include comprehensive market intelligence in the form of research reports, production cost reports, feasibility studies, and consulting services. Our team, which includes experienced researchers and analysts from various industries, is dedicated to providing high-quality data and insights to our clientele, ranging from small and medium businesses to Fortune 1000 corporations.

IMARC’s information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company’s expertise.

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