Qatar Insurance Company’s success with 10x customer engagement
Qatar Insurance Company, the largest insurance company in the MENA region, is increasing sales and creating amazing customer experiences with chatbots.
Let’s Talk Quantum In Banking & Finance
We’re living in a golden age of big data, according to data scientist Utpal Chakraborty. Discover how quantum computing is transforming banking & finance here.
Re-ranking of search results in SOLR
Any e-commerce search engines rely on parameters such as product popularity, rating, click through rate etc to influence the result set for an input user query.
You should know this about Real Estate Chatbots by now(2023)
Rule-based or AI-automated chatbots programmed to engage customers for real estate agencies. Chatbots are virtual agents that save time and grow sales.
10 reasons why your eCommerce business needs an AI chatbot
The ever-increasing expectations of the customers can be met with the implementation of an artificial intelligent chatbot in e-commerce websites…….
6 ways to slash your Customer Acquisition Cost
Learn how to calculate your customer acquisition cost (CAC) and explore six powerful ways to optimize it with the help of chatbots and live chat. Read now!
Apple’s and Amazon’s secret to success: Customer effort score
Ever wonder what makes Apple and Amazon so insanely successful? Reducing the customer effort score is always the focus & that’s what drives these big giants
5 not-so-basic ways to reduce customer friction
Reducing customer friction boosts loyalty & customer lifetime value. Here’s a comprehensive guide on improving your CX by eliminating customer friction
5 pillars of responsible and ethical AI
How do you ensure that your AI systems are ethical? Maria Luciana Axente, the Responsible AI & AI for Good lead at PwC UK, helps identify key considerations.
Re(view) our Engati chatbot platform!
Reviews are important for both the company and its customers, so we’re opening the floor for you to tell us why you think Engati is the best chatbot platform.
Ritualizing the customer experience
Customer experience guru, Shep Hyken talks about the importance of ritualizing customer experiences and making sure they happen consistently, every time.
5 roles your entertainment and media chatbots can play!
Entertainment and media chatbots are making customer experience interactive and helping people consume content in an easier manner. Check it out now!
5 sales engagement best practices that you need to adopt now!
Looking to step your sales engagement & get more prospects to flow down the sales funnel? Here are 5 sales engagement best practices that you need to follow!
Here’s why sentence similarity is a tough NLP problem
Find out why sentence similarity is a challenging NLP problem and why training computers to read, understand and write language has become a big business.
How to use BERT for sentiment analysis?
Sentiment analysis helps your chatbot reply to customers in an appropriate tone and enhance customer experience. Learn how to use BERT for sentiment analysis.
How to set up Solr as a system service
Instagram, eBay, Netflix, and even Disney makes use of Solr. This quick guide will show you how to set up Solr as a service. Don’t miss out, read it now.
Black Friday tips | 17 tips to prepare your Shopify store for BFCM
Want to get your Shopify store ready for Black Friday and Cyber Monday 2021? Here are 17 tips to help you do just that and sell more during these holidays!