The Navya patient advocates have empathetic ~40-minute phone conversation with caregivers on patient history and preference which gives hope and reassurance. There is Continuous followup ensuring completeness & accuracy of medical information.
The Navya Advantage - Always with you through your cancer journey! The patient advocates understand how tough a cancer diagnosis can be. They make sure you have all the necessary information to empower you with the right treatment plan, tailored especially for you.
Below are 2 case studies which bring out the value adds a patient and the caregiver and family can get if they avail the Navya Expert Opinion Service.
Vikram, 61 years old - Advanced Lung Cancer
61 yo Vikram from Mumbai with locally advanced lung cancer reaches out to TMC NCG Navya post completion of chemotherapy. He is yet to meet the oncologist and wants to know what should be the next treatment. TMC NCG Navya experts review the case and recommend chemoradiation therapy followed by maintenance targeted therapy for a year.
However, his treating oncologist advises on delaying radiation therapy as it may be risky given the high dosages and close proximity to the heart. Chemotherapy is planned in the interim until there is reduction in tumor. At this point Vikram is anxious about what was recommended and the plan being continued. He reaches out once again to TMC NCG Navya on alternate radiation therapy techniques or an alternate treatment that might help his case. Navya advocates spend hours collating evidence based information pertaining to his case. They provide him information about proton therapy and alternative therapies. The Navya advocate spends multiple days, bringing Vikram up to date on the pros and cons, cost, and it’s availability in India. TMC NCG experts also recommend proton therapy if there are no cost constraints.
Vikram goes ahead and shares his details with South East Asia’s first proton centre- Apollo Proton Cancer Centre, Chennai. He receives proton therapy and let’s TMC NCG Navya know that he’s keeping well. Going beyond telemedicine, the TMC NCG Navya way. Online Cancer Consultation
Dinesh, 35 years old – Tongue Cancer
35-year-old Dinesh, a school village teacher from Bihar is diagnosed with tongue cancer. He is presented with the option of complete tongue removal. He reaches out to TMC NCG Navya. He tells the patient advocate on call of his keen desire to save his tongue. Knowing his preference, the Navya patient advocate makes sure Dinesh has his imaging scans handy. Dinesh understands the process of uploading the DICOM CD onto the portal. His case is sent to the TMC NCG experts along with the DICOM images. A medical, radiation and surgical oncologist review the case asynchronously and come to a consensus on treatment with definitive chemoradiation therapy. Dinesh shares the report with the treating oncologist who accepts the alternate plan provided by the experts. Dinesh is empowered and confident to beat cancer. Going beyond telemedicine, the TMC NCG Navya way. Online oncology consultation India