Top Technology blogs to read in 2023

5 ways to use WhatsApp chatbots for eCommerce?
Ready your eCommerce business for the future. Reach your customers and drive sales, the channel they use the most with smart WhatsApp chatbots for eCommerce

11 powerful ways how WhatsApp chatbots are helping in healthcare!
WhatsApp chatbots are benefiting the healthcare industry in many ways. Here are some of the ways in which these intelligent bots are creating a huge impact.

How to use WhatsApp chatbots for Insurance
Generate, qualify, and nurture leads, sell insurance policies, send reminders for premium payments, and do much more with your Insurance WhatsApp chatbot

6 ways to use WhatsApp for customer service?
Using WhatsApp for customer service is a great way to meet your customers where they’re hanging out. But how do you make it happen and how can you scale it up?

🤩 65+ high-converting WhatsApp message templates [Save now]
Taking inspiration from the world’s top brands, here are 65+ WhatsApp message templates that will help you communicate with your audience with ease…

3 steps to implement Business Intelligence systems
Real-time data is the need of the hour for Business Intelligence. But are your systems holding you back? Here’s how to empower your organization with chatbots.

When surprise and delight becomes surprise without delight
Some surprises may not delight your customers. Shep Hyken warns you about the dangers of these and urges you to make sure that all surprises are appropriate.

Whitelabel Chatbot Partnership — How to invest in automation?
Why struggle to build a platform when you can use one that’s trusted in 186 countries? Explore the benefits of a white label chatbot and live chat platform here

Why business continuity planning is in limelight?
Customer experience expert, and Titan of CX, Dan Gingiss addresses the sudden increase in the importance of business continuity planning triggered by pandemic.

Why is customer appreciation so important?
Customer appreciation is a step often neglected when developing a customer experience strategy. Here’s a guide on how to develop loyalty through appreciation.

Why customer experience metrics can backfire & how to avoid it
Steven Van Belleghem warns about the dangers of focusing only on customer experience metrics rather than paying attention to the strategy behind those metrics.

9 reasons why customers love Engati
Wondering which chatbot and live chat system will work best for you? Here are nine reasons why our customers love using Engati to boost engagement and retention