Conversational analytics part 1: What bot metrics should you track?
Understand how to use conversational analytics to measure and improve your chatbot’s performance. Here are the metrics that show you how your bot is performing!
Hospitality with Artificial Intelligence & personalisation is bling
The hospitality industry is booming. With innumerable travel enthusiasts and bloggers dying to visit new places for a new adventure, it’s chatbot time now!
Who are your most valuable customers?
Which is the most valuable type of customer you could have? Which type of customer would help you innovate and grow the most as a business? Find out here.
3 ways to make your chatbot smart as you!
Chatbots are getting smarter day by day and are helping businesses through lead generation, sales, marketing, customer service, and so on. Read More..
Netflix Predictive Analytics: Journey to 220Mn+ subscribers
See how 30 Million “plays”, 4 Million ratings, and 3 Million searches got Netflix one of the most popular show of all time — House of Cards! Get your mind blown
Education Chatbot: 10 powerful applications for 2022
Education chatbots are providing a personalised learning environment to students, and technology is upgrading the way they learn and absorb information.
Chatbot live chat integrations for better customer experience
Remember the time when you would find an actual, living, breathing human on the other end of a webchat? We now see chatbots assuming that role increasingly.
10 chatbot myths that could hold your business back from growing
To reap all the benefits of chatbot technology and implement it properly, you first need to understand their potential, the advantages and their limits.
Engati crowned winner of 2021 CODiE Awards for Best AI-Driven Technology Solution
We’re so proud to announce that Engati has won the title for the Best Artificial Intelligence Driven Technology Solution of 2021 by the SIIA CODiE Awards.
Into the metaverse: What is it?
Metaverse is a hyper-realistic virtual world in which people are represented by avatars and can interact with each other, hold meetings and many more.
Crypto for Noobs | What’s cryptocurrency all about?
Cryptocurrency is a digital system that makes it possible for anyone to send and receive payments without relying on banks to verify the transactions.
Why does every university need a smart college chatbot?
University & College chatbots help students streamline the process of exchange of information instantly, making it cost-effective & practical way to do anything
7 effective ways to increase customer retention with AI chatbots
Learn how to improve your customer retention using AI chatbots, and increase your customer lifetime value by create fantastic customer experiences for them.
3 simple ways to train your chatbot
Chatbot training is important for lead generation, customer support, follow ups, and more. Learn how to train your bot with the right tools & features.
7 ways to promote your eCommerce store in 2022
An eCommerce platform needs to be mobile-friendly if you want to attract more customers, retain them and gain customer loyalty. Check out the article now!
12 ways to retain customers on your Shopify store
Loyal customers tend to make more purchases and buy higher value products from your store. Here’s how you can increase customer retention on your Shopify store.
How to make your chatbot seem more human and less robotic
Robotic-sounding chatbots might just annoy your customers and users. Here’s how to create chatbots with personality and flair, that make users feel comfortable.
Programming your chatbot from scratch v/s a ready DIY chatbot platform
What will work better for you — spending your time coding your chatbot from scratch or using a powerful DIY chatbot platform? Get your answer right here!
What to do about your company’s leaky bucket
Customer experience wizard, Dan Gingiss addresses the issue of your company’s leaky bucket and shows you how to boost customer retention! Read the article now!
10 most powerful ways to improve your FinTech customer experience
Fintech (and finance in general) doesn’t need to be completely boring, dull, and transactional. Check out this article to know more on it………….
How are intelligent chatbots eliminating human intervention?
Chatbots are automating repetitive query resolution. This means that humans don’t need to intervene there, they only get involved to handle complex queries.
Impact of facial recognition technology on our lives
A thought-leader in the cognitive space, Shailendra Kumar talks about facial recognition technology and the different ways in which it could impact our lives.