How to improve your ROI in 2022 and beyond!
ROI is the ratio of profitability to the cost of investment. Here’s how you can improve your organization’s ROI in 2022 and increase your profits substantially.
How to Build Customer Service Workflows? + 5 Actual Examples
Learn about creating efficient customer service workflows to satisfy your customers. We have provided the best workflow examples as well. Check them out!
How to use BERT to perform sentiment analysis in chatbot conversations
Sentiment analysis helps your chatbot reply to customers in an appropriate tone and enhance customer experience. Learn how to use BERT for sentiment analysis.
Top 20 AI Influencers to follow for 2022
20 of the best AI influencers share deep insights that will help you optimize your business with artificial intelligence and guide you on your AI journey.
101+ Chatbot Templates to Get Started in 10 Mins [for free]
You don’t need to build your own chatbot from scratch. Just pick from the pre-built chatbot templates for your use-case and customize it for your business.
6 effective digital customer experience strategies for 2022
Want to create fantastic digital customer experience strategies & build customer loyalty? Here are 6 digital customer experience strategies to follow in 2022!
5 not-so-basic ways to reduce customer friction
Reducing customer friction boosts loyalty & customer lifetime value. Here’s a comprehensive guide on improving your CX by eliminating customer friction
4 GIT branching strategies that you definitely need to know!
Learn how to use GIT to get your work done in a consistent and productive manner. Also, check out different GIT branching strategies and useful GIT commands.
Top 20 Shopify Experts to follow for 2022
Setting up a Shopify store is easy; but challenging because you have to keep pace with your ever-growing competitors. Here is a list of 20 Shopify experts
5 roles your entertainment and media chatbots can play!
Entertainment and media chatbots are making customer experience interactive and helping people consume content in an easier manner. Check it out now!
How does LASER perform NLP tasks?
LASER approach is based on zero-shot transfer (deep learning networks) of NLP models from one language to other languages where training data is limited.
10 chatbot trends that will transform your business in 2022
Chatbot trends for 2022 are out and we’ve listed down the top 10 chatbot trends that will help you grow your business like never before! Read more here!
Top 50 women in technology breaking barriers in the Tech industry
Engati has awarded the Top 50 Women who have changed the tech world and who are incredible leaders who inspire us to believe and create a brighter future!
Why you need to automate customer support today!
Manual customer support is too expensive. Explore the most powerful and cost-effective ways to automate your customer support processes in this article!
Selecting the best business intelligence tool: Quicksight, Kibana or Apache Superset
Business Intelligence tools like Quicksight, Kibana & Apache Superset help companies analyze & present the data in an understandable & attractive manner.
Build a chatbot which speaks 50+ languages
Learn how to automate conversations in your customers’ own languages at scale globally. Explore our comprehensive guide to multilingual chatbots right here!
Why is customer appreciation so important?
Customer appreciation is a step often neglected when developing a customer experience strategy. Here’s a guide on how to develop loyalty through appreciation.
9 exclusive tips to writing the perfect chatbot script!
The real challenge in writing the chatbot script is designing your chatbot’s character. Your character’s design should reflect the brand voice of your company.