Hold Time
Hold time is the time that a customer is kept waiting while on a call with a customer service agent or on a chat with a live chat agent.
Average Order Value
Average Order Value (AOV) is an eCommerce metric that calculates the average value or amount customers spend on each transaction or order.
Audience profiling
Audience profiling is all about breaking your market down into segments and proceeding to build buyer personas that reflect your ideal customers.
Cross docking
Cross docking is a logistics procedure in which products get distributed to a customer or retail chain with little to no handling or storage time.
Asynchronous Messaging
Asynchronous Messaging is a communication technique where a message is put in a message queue and does not require an immediate reply to process.
User Engagement
User engagement is the measurement of a value received from a product or service. It is measured by a variety of combination of activities.
Behavioral targeting
Behavioral targeting involves sending targeted messages to your prospects on the basis of the way in which they interact with your business.
Supply chain automation
Supply chain automation is all about systemizing and automating part or all of a workflow to improve and streamline your supply chain processes.
Safety stock
Safety stock is the extra inventory that a retailer or manufacturer holds so that they can use it as a cushion if there is a sudden spike in demand.
Product Bundling
Product bundling is a marketing technique that involves grouping up related or complementary products into a single unit and selling them together.
Attribution models
Attribution models are rules or sets of rules that guide the assignment of credit for conversions to the various touchpoints in your conversion paths.
Voice Commerce
Voice commerce is technology that businesses can use to reduce customer effort by letting their customers use voice commands to buy products online.
Return Rate
Your product return rate is the percentage of sales orders that get a product returned. It is used to gain insights into sales order performance.
Showrooming
Showrooming is the act of looking at a product, touching it, and evaluating it in a store, before going online to buy it at a cheaper price elsewhere.
Regularization
Regularization regularizes coefficients, shrinking them towards zero, thus forcing you to avoid learning a more complex or flexible model
Connectionism
It is a method of studying human cognition with the help of mathematical models that are known as Artificial Neural Networks or Connectionist Networks
Imbalanced Dataset
Imbalanced Datasets ‘also called an unbalanced dataset’ refer to datasets where the observations or target class is skewed or has uneven distribution.
Cognitive computing
It is the technique of simulating human thought processes in complicated scenarios,the answers might be vague. It does so by using computerized models
Customer Acquisition
Customer acquisition is the process of getting in new customers using marketing funnels that involve brand awareness and purchase decisions.
Merchandising
Merchandising is the efforts that retailers make to display and sell products to their customers, both in their physical store and online stores.