Business Process Outsourcing (BPO) Services Market Size, Share, Trends, Growth Opportunities, Segmentation, Competitive Landscape and Forecast

BPO Services Market Snapshot

Market Research Future (MRFR), in its latest Business Process Outsourcing (BPO) Services Market 2022, reveals multiple influencing factors of the market. A complete detail of the effect of COVID 19 on the business outsourcing service market is supplemented along with the report. As per MRFR analysis, the business process outsourcing market is expected to rise at 10.8% CAGR in the analysis period 2019–2024. On the conclusion of the review period, the business process outsourcing service market can value at USD 335.2 Billion.

The rise in exercising of BPO services across the booming IT and telecommunication sector can promote the expansion of the BPO service market across the analysis period. The increase in investments made by different enterprises in outsourcing business processes can support the rise of the BPO services market. On the other side, the increase in issues associated with data privacy and integrity can pose major threat to the expansion of the global business process outsourcing (BPO) market rise. The report also covers the market share status, growth rate, future trends, market drivers, opportunities, challenges, risk factors, during the forecast year.

BPO Services Market Segmental Analysis

The segment evaluation of the Global Business Process Outsourcing (BPO) Services Market is done by Organization Size, Type, Deployment, and Vertical.

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Based on Type

The global business process outsourcing services market based on the type are divided into IT outsourcing, back office outsourcing, finance & accounting outsourcing, E-commerce support services, training & development outsourcing, and others.

Based on Deployment

Based on the deployment, the global business process outsourcing services market is segmented into two types as cloud and on-premise.

Based on Organization size

The global business process outsourcing services market by the organization size is classified into small and medium-sized enterprises and large enterprises.

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Based on Vertical

Based on vertical, the global business process outsourcing services market is classified into various segments as BFSI, IT & Telecommunications, retail & consumer goods, manufacturing, healthcare and life sciences, government & defense, and others. Among them, the IT & Telecommunication segment dominates the market with a share of 34% in 2020. The rise of the number of IT companies and rapid industrialization in the world makes this segment increase the growth rate.

BPO Services Market Regional Study

The business process outsourcing service market is studied across North America, EU, APAC, MEA, and South America. North America BPO services market is anticipated to gain global foothold across the analysis period. The expansion of Asia Pacific business process outsourcing can be attributed to the increase in industries in the region. In Europe, the BPO services market can thrive at considerable growth rate in the analysis period.

BPO Services Market Key Players

The prominent key players in the business process outsourcing market services market are the following:

  • ADP
  • LLC
  • Conduent Inc.,
  • Accenture PLC
  • WNS (Holdings) Ltd
  • Capgemini
  • Infosys BPM Limited
  • IBM Corporation
  • Tata Consultancy Services Limited (TCS)
  • TTEC Holdings
  • Conneqt Business Solution Limited

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Key Points Covered in the BPO Services Industry Report:

  • The global BPO Services industry research examines all the leading players in the BPO Services market and ranks them based on their corporate strengths and product offerings in today’s competitive marketplace.
  • Economic, social, political, legal, and technological factors on customer growth, as well as emergent BPO Services market trends, were investigated in the report.
  • Company profiles, capability, growth, global spend; share, requirements, product price image, and contact information for key global industry players in the global BPO Services market are also covered in the research study.
  • The study contains information on the strategic partnerships and tactics used by competitors in the target BPO Services market.

Table of Content

1 Executive Summary

1.1 Market Attractiveness Analysis

2 Market Introduction

2.1 Definition

2.2 Scope Of The Study

2.3 Market Structure

3 Research Methodology

3.1 Research Process

3.2 Primary Research

3.3 Secondary Research

3.4 Market Size Estimation

3.5 Forecast Model

3.6 List Of Assumptions

4 Market Insights

5 Market Dynamics

Continued...

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