Most of the industries have specific regulations and compliance requirements regarding complaint handling. Complaint management software helps businesses ensure compliance by capturing and maintaining audit trails, documenting actions taken, and providing transparency in the complaint resolution process. Qualityze Complaint Management Software Solution allows you to perform investigation utilizing one or more investigation tools to identify potential root causes. Based on the root causes identified, you can develop and implement the action plans such as Risk-Based, Correction, Corrective, and Preventive.