AOL is one of the prominent email service providers that offers its users several outstanding features. AOL also has a feature of tracking the spam mails, so when you receive the email with the same content repeatedly, AOL filters this content before it goes to your inbox. This is the reason most professionals choose AOL over other email platforms.
However, despite performing so well, it is not away from issues associated with it. There are times when users have to face some technical issues such as Can’t Sign Into AOL Mail, AOL mail not working, etc., but the glitch that most users encounter is AOL not receiving emails. Nevertheless, you can fix this issue by applying some quick steps.
In this guide, we’ve mentioned four effective ways below that will help you solve the issue without much effort.
1. Check all folders
If you are struggling with AOL Mail Not Receiving Emails, you should check out other mail folders such as spam, trash, or other custom folders and if you find your expected mails into that folder, then move them back into the inbox using the steps below.
● Firstly, open the mail folder, where you have found the new emails.
● Select those new emails, and click on the Move option.
● Lastly, select the inbox as your designated folder.
After moving your emails, change the settings to start receiving the new emails into the inbox automatically.
2. Delete the active filters
When you are not receiving emails in your AOL account, try to turn off all the mail filters. For that:
● Login to your AOL account.
● Then, push the Options button and head to the Mail Settings.
● Click on the mail filters, and choose the mail filters.
● Press the trash icon and delete the mail filters.
3. Security or network issues
If you can’t receive emails in your AOL account, deactivate the security apps for some time, and then ask the senders to send you emails.
Also, make the necessary changes to the DNS servers and Network settings.
4. Delete the forwarding accounts
If you cannot receive the emails on your AOL mail account, have a look at the forwarding settings. The chances are that you have authorized another account to receive emails via forwarding settings.
That’s why you are unable to receive the emails on your AOL mail account. You can disable the forwarding of your account using the steps given below.
● Go to the AOL mail settings.
● Click on the General settings.
● If you find any email address under the forwarding settings, delete it.
● Lastly, save the settings to deactivate the forwarding.
So these were four efficacious ways you can use to fix the issue. Hope the provided solutions help you to resolve the issue of AOL mail not receiving emails.
Author - Maria Hayden
Maria Hayden has more than nine years of IT expertise. He has been awarded numerous awards from various institutions and forums. His passion for helping people via his expertise has made him share his experience with readers via Blogs and articles.
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