If you have ever questioned "how to cancel FASTag," you're not alone. With the evolution of digital transactions, FASTag has made highway travels seamless by enabling automatic toll payments. However, circumstances like selling your vehicle or switching service providers might prompt you to cancel your FASTag. This guide will take you through the steps of FASTag cancellation and how to get your refund.
Understanding the Need for FASTag Cancellation
Before diving into the cancellation process, it’s crucial to understand why you might need to cancel your FASTag. Common reasons include selling your vehicle, closing your account with the current issuer, or opting for a new service provider. Knowing the exact procedure will save you both time and money.
Steps to Cancel Your FASTag
1. Contact the Issuer: The first step in how to cancel FASTag is to contact your FASTag issuer. All the service providers such as ICICI Bank, SBI, Paytm, HDFC, and others have dedicated customer care services to assist you. Make sure to have your customer ID or vehicle registration number handy.
2. Submit Required Documents: You may be asked to submit specific documents such as a cancellation form, proof of identity, and vehicle registration certificate. These documents ensure that the cancellation request is legitimate and authorized by the account holder.
3. Deactivate the FASTag: The issuer will initiate the deactivation process upon verifying the provided documents. The time required for deactivation may vary among different service providers, generally taking between 1-7 business days.
Getting Your Refund
Once the FASTag is successfully deactivated, the remaining balance in your account becomes eligible for a refund. To claim the refund:
1. Account Verification: The issuer will verify your account details. This is a one-time process to ensure that the refund is credited to the correct account.
2. Refund Processing: After account verification, the issuer will process your refund. You can expect the refund to reflect in your bank account within 7-14 business days.
Cost of FASTag
While the cost of FASTag depends on the service provider, it usually ranges between Rs. 200 to Rs. 500, including the tag cost, refundable deposit, and minimum balance. This cost can be refunded upon successful cancellation, minus any outstanding toll charges.
In conclusion, knowing how to cancel FASTag and understanding the cost of FASTag are essential for a smooth transition. Follow these steps meticulously to ensure that both the deactivation and refund processes are hassle-free.