The passengers traveling with Spirit Airlines may or may not get a complete refund of their flight ticket when they proceed with the cancellation. The airlines ensure that the passengers get the best help and assistance when they proceed to make the cancellation and follow the rules prescribed by the airlines to get a refund of their flight ticket. Travelers are required to learn all about the refund rules of the airline before they proceed with the cancellation of their flight ticket.
Can I get a refund?
The passengers may or may not get a complete or partial flight ticket refund. The refund amount will depend upon the time left for the flight departure when the passenger proceeds for the cancellation or the flight class in which they have made the flight ticket reservation.
How Do I Get a Full Refund from Spirit?
The passengers can either fill out the refund form or connect with the customer service representative and ask them to proceed with the refund process. The process that is required to be followed to request a refund online is quite simple as the passengers have to fill out the refund form, in which they have to submit the given details.
· The complete personal information of the passengers in whose name the ticket was issued.
· The reason is due to who the cancellation was made to and the necessary documents supporting their issue, if available.
· They also need to provide the complete flight details, in which they have to submit the booking reference number and other details.
Once all the details are complete, submit the form, and the refund will get in your account within seven business days.
Spirit Refund Policy
· As per the 24-hour risk-free period, the passengers are allowed to get a complete refund of their flight ticket if they cancel within the initial 24 hours of the reservation. However, these rules apply to reservations made at least seven days before the scheduled flight departure.
· The passengers can also get a complete flight ticket refund when the cancellation is made due to any medical emergency. However, they need to provide the necessary documents supporting the reason for cancellation.
· If the Spirit Airline canceled flight ticket without informing the passengers, they will get a complete refund of their ticket amount within 15 days counted from the time the cancellation is made.
· If there is a delay of more than three hours and the passengers proceed with the cancellation, in that case as well, the airline will be liable to give them a complete refund along with the compensation amount.
How Long does Spirit Take to Refund Money?
It will take up to 5 to 7 business hours for the passengers to get the refund of their ticket amount in their original mode of payment. However, if the passenger has made the reservation by paying the amount in case, in that case, it will take up to 15 days for the airline to process your payment after you has given them your bank account details.
How do I talk to someone at Spirit Airlines?
The steps that need to be followed to connect with the agent over call and ask them to initiate the refund process are explained here as follows.
· Dial the Spirit Airlines customer service number 1-(855)-728-3555, and once you get connected, you must follow the IVR process.
· Press 1 to make the reservation for your flight ticket.
· Press 2 to proceed with the flight change process.
· Press 3 to initiate the process of cancellation.
· Press 4 to inquire about the flight schedule.
· Press 5 to request any special assistance.
· Press 6 to initiate the process of refund.
· Press 9 to connect with the customer service representative of the airline.
· Once the IVR process is complete, there will be a short hold, after which the customer service agent will connect with you to initiate the refund process.