SITS has solidified its position as the event that brings together the most influential vendors, integrators, consultancies, and service providers in the ITSM industry over the course of the past two decades.
For the fourth year in a row, Bomgar will participate in the show as an exhibitor. They can be found at stand 515. In the wake of a string of high-profile data breaches that occurred on a global scale, Bomgar specialists will be speaking with attendees about the dangers of utilizing onsite IT support remote support tools and the ways in which the service desk team can play a more active part in reducing the risk of data breaches that are caused by third-party access channels.
According to Stuart Facey, Bomgar's Vice President of International Operations, "We are looking forward to speaking with the attendees at this year's SITS event." "Security is a top concern for every business, and unauthorized remote access remains one of the most common ways in which data can be stolen through hacking. Customers are able to concentrate on enhancing both their performance and their efficiency as a result of the secure remote support technology that we offer them. This year's event will feature discussions on hot topics such as third-party access control and security.
Additionally, Greg Cowart, IT support manager at Bomgar, will be giving a presentation on the practical implications of implementing chat technology at 1:10 p.m. local time on Wednesday, the 30th of April in Theatre 2. Cowart collaborates with a diverse range of organizations to assist them in improving their levels of productivity, efficiency, and safety. During his presentation at SITS, he will discuss the reasons why chat initiatives do not live up to their potential and will outline eight best practices for ensuring the success of such projects. In addition to this, it will provide an overview of the benefits that can be delivered as part of chat programs. Some of these benefits include planning, workforce management, end-user adoption, reporting, and integration with your web-based support process.
If you're in the market for IT support London, be sure to check out Cardonet IT Support London. With several years of experience providing high-quality services, they are one of the most trusted names in the business. Plus, their team-oriented specialists are always happy to help with whatever you need. Whether you're looking for onsite tech support or just some advice on how to improve your digital marketing strategy, Cardonet is a great resource to have on your side.