Safety Management Series - Open Letter to CEOs and Their Management Teams About Safety Excellence

Introduction:

Safety in the workplace is undergoing change: evolving from an optional extra to some compliance necessity, firms at the moment are increasingly recognizing the advantages of developing, and investing in, a substantial safety culture. These range between increased staff morale and increased productivity, to reduced injury-related costs, competitive premiums and improved turnover profits and reputation.

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However, encouraging a culture of safety involves in excess of mere lip service. Safety-orientated values, long-term commitments to firm-wide safety, and consistent concrete actions determines which organisations will reap the rewards of producing and maintaining a highly effective safety culture.

What is supposed by way of a "Safety Culture", and why do important?

Safety function saves lives; furthermore, it saves money. Good 2013 Liberty Mutual Workplace Safety Index, US businesses lose over a billion dollars 7 days in compensation costs arising through the 10 most common workplace injuries and illnesses - incidents which will be prevented with proper security precautions in place. These figures usually do not be the cause of the associated productivity losses and administrative expenses, which have been estimated to add up to a further $120 billion, annually.

Too frequently, safety in the office is considered as a high priced option, and the price tag on implementing a highly effective and comprehensive safety policy becomes the firm's overriding concern. However, the expenses to a company of not developing and nurturing an attractive safety culture are an excellent source of many regards. A negative safety record will result in these knock-on effects:

• Higher premiums

• Lost productivity

• Higher injury and illness rates

• Cost of replacing injured / ill workers

• Cost of high staff turnover

• Compensation and legal costs

• Damaged employee morale

• Valuation on replacing damaged property

Furthermore, not simply an organisation's profits / turnover suffer, but its reputation - the cost of which is largely unquantifiable.

So what is meant with a "Safety Culture"?

A culture of safety inside an organisation is an where safety on the job is intrinsic while in the values and standards in the firm. However, it's not enough for that organisation to keep specific values; these must manifest themselves in the words the organisation uses, also in those things it takes.

The principles held have to be properly and consistently communicated to staff. The text used, together with the tone, will impress upon all personnel how seriously management takes safety inside the workplace. Staff members will usually placed their cue on the managerial communication they receive, overt or otherwise; if they're consistently positive and supportive, the principles of any positive safety culture will probably be laid.

Services or products situation, however, actions speak louder then words. Any actions, however small, which decision-makers or managers take to encourage, promote or support safety in the workplace will possess a positive knock-on influence on all personnel. (As a corollary, positive verbal communication should have little impact when not backed up by similarly positive actions.) The most effective actions which senior staff members are able to take are the types which overtly reward safety-oriented behaviour in others. This, above all else, will send a note of the necessity of safety to your organisation.

Altogether, a firm's safety culture is a mixture of its values, communications and, most importantly, its actions.

Developing your Firm's Safety Culture

All firms have a safety culture - however, you cannot assume all use a positive one. Before you could take the appropriate measures to develop your firms, you'll want to determine what sort of safety culture is in place.

Identify Your Own Culture

The 1st step is to talk with all the personnel tasked with all the organisation's safety - the appropriate manager or consultant. This tends to give feedback on what are the firm would ideally wish its values to be. The particular, however, may be quite different, and is able to be assessed from your ground-up: by emailing all staff members, and identifying their perceptions of your organisation's safety culture.

Just about the most efficient and comprehensive means of getting in touch with a staff about its safety culture is to formulate and circulate questionnaires. To guarantee honesty and candidness, any such questionnaire must be stated to get anonymous, clear of negative consequences, and also be aiming to act positively on the knowledge gathered.

Moreover, a questionnaire should address a large collection of safety culture indicators; as helpful tips, one of several leaders in Safety Culture, Dan Petersen, identified 20 safety management categories, including: Attitude Towards Safety, Inspections, Employee Training, Supervisor Training, Involvement of Employees, and Operating Procedures. Such categories count considering as tips when developing or reviewing questionnaires.

Having determined how strong - or otherwise not - your organisation's safety culture is, then you can take stock and design a insurance policy for moving ahead. When your firm has a weak culture, next the steps to look at will be liaise with senior management to distinguish the firm's policy. As a safety officer, chances are you'll initially be met with resistance, usually with regards to the perceived expense of implementation. A few of the costs and link between an explanation to build a strong safety culture have already been determined above, and needs to be communicated as necessary.