Optical Character Recognition (OCR)
Optical character recognition is the process of using technology to distinguish printed or handwritten text characters inside digital images
Data Management Platform
Data Management Platform (DMP) is a key stack of software that is used to store and analyze data from a given source. eg. An advertising platform.
Technological Singularity
Technological singularity or simply the singularity is hypothetical point in time at which technological growth becomes uncontrollable & irreversible
Unsupervised Learning
Unsupervised learning refers to the use of artificial intelligence (AI) algorithms to identify patterns in data sets containing data points.
DATR
DATR is a language for lexical knowledge representation & is encoded in a network of nodes. Each node has a set of attributes encoded with it.
Support Benchmarks
Support benchmarks are customer support metrics and pointers that are very important to understand and analyze the performance of a business.
Meta learning
Meta-learning is essentially learning how to learn. Meta-learning algorithms learn from the outputs of other learning algorithms which learn from data
Sigmoid function
A sigmoid function is a mathematical function that can take any real value and map it to between 0 to 1 so that it is shaped like the letter S.
Collaborative filtering
Collaborative filtering is a technique used by recommender systems tackles the similarities between the users and items to perform recommendations
Word sense disambiguation
Word Sense Disambiguation is the problem of determining which sense (meaning) of word is activated by the use of the word in a particular word context
Integration hub / cloud integration
Integration hub is an application that allows process automation and integration using common protocols to interact with external CRM platforms
Semantics
Semantics is the study of meaning, reference, or truth used to refer to subfields of distinct disciplines like philosophy, linguistics, comp science.
Fuzzy logic
Fuzzy logic is a computing approach that deals with varying degrees of truth, rather than a “completely true or completely false” approach.
Chatbots In Automobiles
Chatbots in the automobile industry help save money and time, which is an important aspect of any business. They also help build customer relations.
Thompson sampling
Thompson sampling is an algorithm that uses exploration and exploitation for the purpose of choosing the actions that would maximize rewards earned
Algorithmic Probability
Algorithmic probability, also known as Solomonoff probability, is a mathematical method of assigning a prior probability to a given observation.
Information Integration
Information integration (II) is the merging of information from heterogeneous sources with differing conceptual, contextual and typography
Unified Conversations
Unified conversation is a system that allows companies to access all the communication tools through a single channel i.e through the same UI.
Interactive Voice Response (IVR)
Interactive Voice Response (IVR) is an automated telephony system that gathers information and routes calls to the recipients that talk to callers.
Term Frequency-Inverse Document Frequency (TF-IDF)
Term Frequency-Inverse Document Frequency is a statistical measure that evaluates how relevant a word is to a document in a collection of documents.
Named-Entity Recognition
A sub-task of information extraction that seeks to locate and classify named entities mentioned in unstructured text into predefined categories
Symbolic interactionism
Symbolic interactionism is a sociological theory that develops from practical considerations and alludes to particular effects of communication